FAQ

The monk fruit is also known as luo han guo or “Buddha fruit”. It’s a small, round fruit grown in Southeast Asia. This fruit has been used for centuries in traditional Chinese medicine, but the Food and Drug Administration (FDA) didn’t approve its use as a sweetener until 2010.

The sweetener is created by removing the seeds and skin of the fruit and crushing it to collect the juice, which is then dried into a concentrated powder. Monk fruit sweetener is a natural, zero-calorie sweetener. It is high in unique antioxidants called mogrosides. Sweetener made with monk fruit does not impact blood sugar levels. With zero calories, monk fruit sweetener is a good option for people watching their weight. Unlike some artificial sweeteners, there’s no evidence to date showing that monk fruit has negative side effects.

Erythritol is a sugar alcohol, not to be confused with its less innocuous cousins: maltitol, sorbitol, mannitol, and xylitol. Unlike these others, erythritol has the following unique characteristics: 1) it does not elicit an insulin response, 2) it is fully non-glycemic (meaning that your blood sugar will not increase), 3) it does not contribute to dental plaque, and 4) it is not absorbed by the gut, meaning that you will not experience stomach upset from consuming it.

A great way for beginners to understand this diet is to watch videos of diet doctors on YouTube.

No, we only use natural sweeteners, and we do not use any artificial sweeteners. We only use 100% Erythritol and Monk fruit sweeteners to naturally sweeten our products.

No, because all goods we bake are diabetic-friendly as they are made of nuts and low-carb flour instead of white flour and refined sugar. The sweeteners we use are natural and do not raise blood sugar levels. It has been checked on different people, but no one got a blood sugar spike. But if you are sensitive, in that case, check yourself after eating our goodies. Also, if you take medicines, please contact your GP before following any diet.

Yes, we only use organic and Non -GMO products in our bakes. All nut flours we use are organic. All dairy and eggs we buy are free-range. We do not compromise on quality.

Well, if you do market research, you will not say that. We tried our level best to keep our prices as low as possible. And you probably already know how costly nuts are, in general. The majority of our products are comprised of nuts, so between those, the free-range organic eggs, dairy and the fact that our ingredients are non-GMO. Also, the packaging and materials we use to bake and pack our products are earth friendly. Additionally, we hand-produce all of our products in small batches, so the tender, loving care that goes into each batch must be acknowledged. That being said, our goods are expensive – no way around it.

All orders will ship within 5 -7 business days from the time of your order. We realize that this is a fairly long time, and all products are made to order. But your taste buds will thank you for your patience. We also thank you for your patience.

For next-day delivery orders, we post Monday to Wednesday, but We only post Monday and Tuesday for 2 to 3 days delivery orders. There is no weekend service available.

At this time, we only ship inside the UK, but in future, we have plans to ship internationally.

Unfortunately, we do not offer any refunds because the nature of our goods is like that. Our products are made to order, and they are best consumed fresh.

Absolutely! Our products are equally healthy to be consumed by a normal healthy person, whether they are young, old or kids.

Yes, we have tons of ideas for more products. It’s just a matter of time before we will keep on introducing new products.

Yes , all our products are halal.

Our nut-containing products are almost largely composed of tree nuts and also contain eggs; some of our products also contain peanuts, while others contain dairy. All of our products are grain and gluten-free.

Yes, our goods are Celiac friendly. All ingredients that are used in baking are gluten-free, but the kitchen we use to make and bake our products is not gluten-free. If you are sensitive, do talk to us before placing your order.

Yes, most of our products freeze well for almost two months. But they will lose a little bit of texture when defrosted because of the freezing process. That is why we do not recommend freezing our soft bakes or cookies, as they can last in the fridge for 14 days. But if you still want to freeze them, there is no harm other than losing texture.

There are different ways to count carbs in the USA & UK. In the USA, they work on net carbs, which is a famous method of calculating carbs in the keto diet. What they do is to minus fibre from the total carbs of a product to get net carbs. The formula that works there is Total Carbs – Fibre = Net Carbs.

But it’s different in Europe and UK. Here they have already minus fibre from the carbs in all products. So you didn’t need to minus it again, which means the total carbs written on a product in the UK are exactly the carbs that the product has, and there is no net carb concept here. UK works on only Total carbs. So being in the UK, if you have been calculating net carbs with the US formula, then, unfortunately, you have been doing wrong. Our Macros are updated to show the total carbs of products in the UK way.